Hyster enjoys a terrific relationship with the majority of its clients due its focus on creating complete client satisfaction through its world class production. Our objective is to anticipate the requirements of all our customers as well as deal with them with forklifts that provide the performance, the dependability and the value which they truly require.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into clever designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest cost of ownership and total dependability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, every time.
Total Quality Each and Every Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold all workers responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of high quality features as standard with all our products. By remaining devoted to our focus on both quality and safety, and by being innovative from start to finish, we provide several of the best material handling machinery on the market. These are only a few of the reasons why Hyster has become a leader within the industry.